Outage in Payrexx

Platform Unavailable

Resolved Major
May 06, 2024 - Started 12 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Since 08:29 CET we are not available. We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/06/2024 10:00AM

This incident has been resolved. The root cause was an infrastructure change implemented in September 2023, which caused the web servers to fail on startup due to conflicting configurations. The platform was unavailable between 06:26 UTC and 07:03 UTC (duration: 37 minutes).

MONITORING 12 months ago - at 05/06/2024 07:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 05/06/2024 07:01AM

The issue has been identified, and a fix is being implemented.

INVESTIGATING 12 months ago - at 05/06/2024 06:36AM

Since 08:29 CET we are not available. We are currently investigating this issue.

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