Outage in Payrexx
Platform Unavailable
Resolved Major
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Outage Details
Components affected
Payrexx Apply (signup.payrexx.com) Payrexx Servers Payrexx Merchant Backend Payrexx API Payrexx Backoffice DashboardLatest Updates ( sorted recent to last )
This incident has been resolved. The root cause was an infrastructure change implemented in September 2023, which caused the web servers to fail on startup due to conflicting configurations. The platform was unavailable between 06:26 UTC and 07:03 UTC (duration: 37 minutes).
A fix has been implemented and we are monitoring the results.
The issue has been identified, and a fix is being implemented.
Since 08:29 CET we are not available. We are currently investigating this issue.
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