Outage in Payrexx

Tap to Pay Onboarding Incident

Resolved Minor

May 19, 2025 - Started 10 months ago - Lasted about 4 hours
Official incident page

Incident Report

The onboarding process of new Tap to Pay Terminals and the reset passwort functionality for Tap to Pay are currently not working. Tap to Pay Twint Transactions are also affected by this. The issue has been identified by our development team and a hotfix will be deployed soon. Affected features on our side: - Twint transaction processing - Password reset functionality - Onboarding process of new terminals

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 05/19/2025 01:12PM

This incident has been resolved.

IDENTIFIED 10 months ago - at 05/19/2025 09:03AM

The onboarding process of new Tap to Pay Terminals and the reset passwort functionality for Tap to Pay are currently not working. Tap to Pay Twint Transactions are also affected by this. The issue has been identified by our development team and a hotfix will be deployed soon.

Affected features on our side:
- Twint transaction processing
- Password reset functionality
- Onboarding process of new terminals

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