Outage in Payrix Integrated

Boarding and Partner Portal Outage

Resolved Major

November 15, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Hi All We have been informed of an outage with a third party partner used to onboard new merchants and support out our Partner Portal. This outage will not impact merchants or their customers. No will it impact any critical processing, transaction or settlement functions. We are working closely with our provider to resolve ASAP. Our apologies. Payrix HQ

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/15/2024 11:54AM

Payrix have confirmed our partner has now migrated their services and a review shows that our Partner Portal and onboarding form are now back online.

Payrix wish to apologise for any inconvenience caused during this outage.

Payrix HQ

IDENTIFIED over 1 year ago - at 11/15/2024 06:48AM

Hi All

We have been informed of an outage with a third party partner used to onboard new merchants and support out our Partner Portal.

This outage will not impact merchants or their customers. No will it impact any critical processing, transaction or settlement functions.

We are working closely with our provider to resolve ASAP.

Our apologies.

Payrix HQ

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