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Outage in Payrix Integrated

ASB Outage - New Zealand merchants

Resolved Minor
August 22, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

ASB have advised of a national wide issue affecting their Core Banking Systems. As a result of this issue, Payrix have not received rejected payment files for the previous banking day.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/23/2024 04:34AM

We have been advised by ASB that the issue has been resolved and Payrix has finalised the processing for today.

Thank you for your patience with this matter.

MONITORING over 1 year ago - at 08/23/2024 12:23AM

ASB have advised of a national wide issue affecting their Core Banking Systems. As a result of this issue, Payrix have not received rejected payment files for the previous banking day.

To reduce the impact to merchant settlements, and to avoid “late rejections” Payrix have made the decision to hold all processing and merchant settlements until ASB have resolved this issue.

We will update this status page as more information is provided to us. Thank you

IDENTIFIED over 1 year ago - at 08/23/2024 12:22AM

ASB have advised of a national wide issue affecting their Core Banking Systems. As a result of this issue, Payrix have not received rejected payment files for the previous banking day.

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