Outage in Paysafe

Service Disruption - Skrill

Resolved Minor
October 01, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe
Components affected
Paysafe Skrill API
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/01/2024 12:58PM

Please note that the incident affected solely the delivery of status notifications for transactions.
As such transactions may still appear in status pending.
We are working with the highest priority on resubmitting the status notifications for the affected transactions,
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

MONITORING 4 months ago - at 10/01/2024 11:58AM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

IDENTIFIED 4 months ago - at 10/01/2024 11:57AM

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

INVESTIGATING 4 months ago - at 10/01/2024 11:47AM

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

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