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Outage in Paysafe

iAccess Service Disruption

Resolved Minor
April 23, 2025 - Started 12 months ago - Lasted 22 days
Official incident page

Incident Report

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0258270
Components affected
Paysafe iAccess
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/15/2025 11:41AM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0258270

IDENTIFIED 12 months ago - at 04/23/2025 08:30PM

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0258270

INVESTIGATING 12 months ago - at 04/23/2025 05:58PM

We are continuing to investigate this issue.

INVESTIGATING 12 months ago - at 04/23/2025 03:01PM

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0258270

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