Outage in Paysafe

Customer Vault Service Disruption

Resolved Major
April 24, 2025 - Started 17 days ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Paysafe status page and multiple sources to provide up-to-date information. Check back with us for the latest Paysafe uptime status.

Outage Details

We are investigating a potential issue with our Customer Vault service and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe
Components affected
Paysafe Customer Vault API
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/24/2025 03:09AM

Please be informed that due to DR flip of our data centers there was a short degradation of our services mentioned below.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0258349

MONITORING 17 days ago - at 04/24/2025 02:46AM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0258349

INVESTIGATING 17 days ago - at 04/24/2025 02:20AM

We are investigating a potential issue with our Customer Vault service and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook