Outage in Paysafe
Service Disruption - Multibanco
Resolved MajorIncident Report
We are investigating potential issue with the Multibanco service and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0265040
Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/02/2025 03:52PM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe
Reference ID: INC0265040
MONITORING
11 months ago - at 06/02/2025 03:40PM
Our provider SIBS implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0265040
IDENTIFIED
11 months ago - at 06/02/2025 02:28PM
Our provider SIBS/Multibanco has identified the root cause and is working on implementing a solution.
MIM Paysafe
Reference ID: INC0265040
INVESTIGATING
11 months ago - at 06/02/2025 07:33AM
We are investigating potential issue with the Multibanco service and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0265040
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