Outage in Paysafe

Service Disruption - eCash Reconciliation Files

Minor
July 01, 2025 - Started 1 day ago
Official incident page

IsDown continuously monitors the Paysafe status page and multiple sources to provide up-to-date information. Check back with us for the latest Paysafe uptime status.

Outage Details

We are investigating issues with our Reconciliation Files and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe Reference ID:INC0268937
Components affected
Paysafe eCash Reconciliation Files
Latest Updates ( sorted recent to last )
INVESTIGATING about 11 hours ago - at 07/02/2025 09:55AM

Please be advised we are continuing to investigate with the highest priority the incident affecting the availability of eCash reconciliation files in the Distributor Service Center.
Yesterday's files are still not uploaded, but today's files are available.
We are working to restore the missing files and identify the cause of the issue with SAP.
Next update will be provided when more information is available.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0268937

INVESTIGATING 1 day ago - at 07/01/2025 10:56AM

We are investigating issues with our Reconciliation Files and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID:INC0268937

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