Outage in Paysafe

Service Disruption

Resolved Minor

July 29, 2025 - Started 9 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating issues with our SafetyPay Service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe Reference ID:INC0273306

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/29/2025 10:44PM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0273306

MONITORING 9 months ago - at 07/29/2025 10:27PM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0273306

INVESTIGATING 9 months ago - at 07/29/2025 09:51PM

We are investigating issues with our SafetyPay Service and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID:INC0273306

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