Outage in Paysafe

Service Disruption - eCash Settlement Report

Resolved Minor

September 02, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating issues with our Settlement Report for the first of September and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress. If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe Reference ID:INC0277572

Components affected

Paysafe eCash Settlement Report

Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 09/02/2025 10:31AM

The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0277572

IDENTIFIED 8 months ago - at 09/02/2025 10:05AM

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0277572

INVESTIGATING 8 months ago - at 09/02/2025 06:50AM

We are investigating issues with our Settlement Report for the first of September and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID:INC0277572

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