IsDown continuously monitors the Paysafe status page and multiple sources to provide up-to-date information. Check back with us for the latest Paysafe uptime status.
Outage Details
Please be advised that we are investigating an issue with the "Account Balance" session on our Optic Portal and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0279818
Components affected
Paysafe Unity Merchant PortalLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 09/19/2025 07:48PM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0279818
MONITORING
5 days ago - at 09/19/2025 07:14PM
A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.
MIM Paysafe
Reference ID:INC0279818
IDENTIFIED
5 days ago - at 09/19/2025 06:53PM
The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.
MIM Paysafe
Reference ID:INC0279818
INVESTIGATING
5 days ago - at 09/19/2025 01:24PM
Please be advised that we are investigating an issue with the "Account Balance" session on our Optic Portal and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0279818
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