Service Disruption - PagoEfectivo Disruption

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our cloud infrastructure provider was remediating the situation.
MIM Paysafe

Reference ID:

We are continuing to monitor for any further issues.

Please be advised our cloud infrastructure provider has implemented a solution and we are closely monitoring the impacted services.

MIM Paysafe

Reference ID:INC0283173

Please be advised we have identified the cause of the issue to be a global outage with one of cloud infrastructure providers services.
The incident has been acknowledged by our vendor and is under active investigation with the highest priority.
we appologise for any impact this may have on your business.
More updates to follow.

Reference ID: INC0283173

We are investigating issues with our PagoEfectivo service and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0283173