Outage in Paysafe

Service Disruption - AptPay

Resolved Major
November 04, 2025 - Started about 7 hours ago - Lasted 13 minutes
Official incident page

Incident Report

We are investigating potential issue with the AptPay service and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0285639
Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 11/05/2025 05:43AM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner AptPay was remediating the situation.
MIM Paysafe

Reference ID:INC0285639

INVESTIGATING about 7 hours ago - at 11/05/2025 05:30AM

We are investigating potential issue with the AptPay service and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0285639

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