Outage in Paysafe

Business Portal Data Population Delay

Resolved Minor

November 12, 2025 - Started 5 months ago - Lasted about 21 hours
Official incident page

Incident Report

Please be advised our partner RS2 experienced an issue with their systems impacting Financial Reporting and Invoices. As a result, merchant account fees were not posted today. The fees will be posted tomorrow, 13th November. Our partner has implemented a fix and we are monitoring the results. No further delays are expected. We apologize for the impact this may have on your business. Reference ID: INC0286555

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/13/2025 10:08AM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe

Reference ID: INC0286555

MONITORING 5 months ago - at 11/13/2025 08:38AM

Our provider RS2 implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0286555

INVESTIGATING 5 months ago - at 11/12/2025 01:13PM

Please be advised our partner RS2 experienced an issue with their systems impacting Financial Reporting and Invoices.
As a result, merchant account fees were not posted today.
The fees will be posted tomorrow, 13th November.
Our partner has implemented a fix and we are monitoring the results.
No further delays are expected.
We apologize for the impact this may have on your business.
Reference ID: INC0286555

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