Outage in Paysafe

Payment Processing Service Disruption

Resolved Major
December 03, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 12/03/2025 10:27AM

The incident has been resolved successfully, and the impacted services were verified to be fully operational.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation.
MIM Paysafe

Reference ID: INC0289251

MONITORING 13 days ago - at 12/03/2025 09:58AM

Please be advised we encountered unexpected issues during the maintenance activity referenced in CHG0306656.
Due to this you may have experienced intermittent failures and slowness.
We apologise for the impact this might have on your business.
The activity has been postponed. The new window will be shared shortly.
A solution has been implemented and impacted services have fully recovered.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0289251

INVESTIGATING 13 days ago - at 12/03/2025 09:14AM

We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

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