Outage in Paysafe

Service Disruption - Multiple Partner Disruptions

Resolved Major
December 05, 2025 - Started 11 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our partners Interac & PayPal are investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0289591
Components affected
Paysafe Cardinal Commerce (3DS2) Paysafe Interac (People's Payments) Paysafe PayPal
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/05/2025 09:46AM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partners were remediating the situation.
MIM Paysafe

Reference ID: INC0289591

MONITORING 11 days ago - at 12/05/2025 09:28AM

Our providers implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0289591

IDENTIFIED 11 days ago - at 12/05/2025 09:21AM

Our providers are working on implementing a solution.
Please note Cardinal Commerce (3DS2) service also experienced an outage>
We can observe significant recovery across all affected services since 9:14 UTC.
We will continue to closely monitor service performance.
More updates to follow.
MIM Paysafe

Reference ID:

INVESTIGATING 11 days ago - at 12/05/2025 09:02AM

Our partners Interac & PayPal are investigating a potential issue with their services.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0289591

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