Outage in Paysafe
Business Portal Data Population Delay
Resolved MinorIncident Report
We are investigating a potential issue causing delays in reporting for some merchants.
This may result in delayed population of transactional data and reports in the Optic portal.
Our teams are working to resolve the issue with the highest priority.
We apologize for the impact this may have on your business.
Further updates will follow.
Reference ID: INC0293380
Components affected
Paysafe Unity Merchant PortalLatest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 01/22/2026 04:33PM
This incident has been resolved.
IDENTIFIED
11 days ago - at 01/16/2026 11:17AM
We are investigating a potential issue causing delays in reporting for some merchants.
This may result in delayed population of transactional data and reports in the Optic portal.
Our teams are working to resolve the issue with the highest priority.
We apologize for the impact this may have on your business.
Further updates will follow.
Reference ID: INC0293380
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