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Outage in Paysafe

Service Disruption-Cardinal Commerce 3DS 2.0

Resolved Minor
January 21, 2026 - Started about 2 months ago - Lasted 16 minutes
Official incident page

Incident Report

Our partner Cardinal Commerce is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0293992
Components affected
Paysafe Cardinal Commerce (3DS2)
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/21/2026 03:57PM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce was remediating the situation.
MIM Paysafe

Reference ID:INC0293992

MONITORING about 2 months ago - at 01/21/2026 03:52PM

Our provider Cardinal Commerce implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0293992

INVESTIGATING about 2 months ago - at 01/21/2026 03:42PM

Our partner Cardinal Commerce is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0293992

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