Outage in Paysafe

Service Disruption - Cardinal Commerce

Resolved Minor

March 05, 2026 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Paysafe experienced a service disruption with their partner Cardinal Commerce's 3DS2 authentication services that lasted 6.4 hours. The incident affected businesses using Cardinal's authentication platform for payment processing. Cardinal implemented a solution and fully restored services after investigation and monitoring.

Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0299408

Components affected

Paysafe Cardinal Commerce (3DS2)

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/06/2026 08:57AM

The incident has been resolved successfully and the impacted services are fully restored.

We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation.

MIM Paysafe

Reference ID: INC0299408

MONITORING about 1 month ago - at 03/06/2026 08:44AM

Our partner Cardinal implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0299408

INVESTIGATING about 1 month ago - at 03/06/2026 02:37AM

Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0299408

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