Outage in Paysafe
Service Disruption - Multibanco
Resolved MinorIncident Report
Summary AI Generated
Paysafe experienced a service disruption with their Multibanco payment service that lasted 2.8 hours. The root cause was identified by the Multibanco provider, who implemented a fix to resolve the issue. The incident was fully resolved after a monitoring period to ensure the solution was effective.
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0304519
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/22/2026 03:15AM
This incident has been resolved.
MONITORING
3 days ago - at 04/22/2026 03:06AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 days ago - at 04/22/2026 01:39AM
Our provider Multibanco has identified the root cause and is working on implementing a solution.
MIM Paysafe
Reference ID: INC0304519
INVESTIGATING
3 days ago - at 04/22/2026 12:27AM
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0304519
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