Outage in Paysafe

Service Disruption - BBVA

Resolved Minor

May 28, 2026 - Started about 23 hours ago - Lasted 26 minutes
Official incident page

Incident Report

Summary AI Generated

Paysafe experienced a service disruption caused by an issue with their partner BBVA's services, impacting customer business operations. BBVA investigated and implemented a solution, with Paysafe monitoring the affected services during recovery. The incident was resolved after 26 minutes with all impacted services fully restored.

Our partner BBVA is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0308440

Latest Updates ( sorted recent to last )

RESOLVED about 22 hours ago - at 05/28/2026 07:59PM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation.
MIM Paysafe

Reference ID: INC0308440

MONITORING about 23 hours ago - at 05/28/2026 07:42PM

Our provider BBVA implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0308440

INVESTIGATING about 23 hours ago - at 05/28/2026 07:33PM

Our partner BBVA is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0308440

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