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Outage in Paysafe

Service Disruption - QR Code Partner

Resolved Minor
June 02, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Paysafe's QR code partner experienced service degradation that affected QR code payment services for approximately 1.6 hours. Paysafe mitigated the impact by rerouting traffic to an alternate solution, restoring full functionality before the partner's primary services were completely restored. The incident was fully resolved when traffic was successfully switched back to the primary QR code provider.

Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Versión en Español Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información. MIM Paysafe Reference ID: INC0308732
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/02/2026 08:39AM

Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0308732

MONITORING 2 days ago - at 06/02/2026 07:51AM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 06/02/2026 07:49AM

Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0308732

IDENTIFIED 2 days ago - at 06/02/2026 07:07AM

Please be advised that our QR code partner is currently experiencing service degradation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0308732

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