Outage in Paysafe

Service Disruption - Skrill Business Portal (OPTIC)

Resolved Minor

June 08, 2026 - Started about 18 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Paysafe experienced a service disruption affecting the Skrill Business Portal (OPTIC) and Unity Merchant Portal that lasted approximately 2 hours. The incident impacted business operations for merchants using these portals. The issue was resolved after implementing a solution and monitoring the affected services to ensure full restoration.

We are investigating an issue with the Skrill Business Portal (OPTIC) and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID: INC0309418

Components affected

Paysafe Unity Merchant Portal

Latest Updates ( sorted recent to last )

RESOLVED about 16 hours ago - at 06/08/2026 10:08AM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0309418

MONITORING about 16 hours ago - at 06/08/2026 09:35AM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0309418

INVESTIGATING about 18 hours ago - at 06/08/2026 08:15AM

We are investigating an issue with the Skrill Business Portal (OPTIC) and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0309418

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