Outage in Paysafe
Service Disruption - SafetyPay and Pix
Resolved MinorIncident Report
Summary AI Generated
**Paysafe – SafetyPay PIX Service Disruption** A disruption affected PIX payment services integrated via Bradesco bank for SafetyPay in the Brazil market, lasting approximately 46 hours. The root cause was identified by the provider, who implemented a fix that was monitored before full resolution. The incident was fully resolved on June 18, 2026.
Please be advised that we are investigating an issue with the PIX services, integrated via Bradesco bank for SafetyPay, Brazil market.
We apologize for the impact this might have on your business.
Further updates will follow.
Reference ID: INC0310563
Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 06/18/2026 02:48PM
This incident has been resolved.
MONITORING
1 day ago - at 06/17/2026 12:00PM
Our provider has implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0310563
IDENTIFIED
2 days ago - at 06/17/2026 07:03AM
Our provider has identified the root cause and is working on implementing a solution.
MIM Paysafe
Reference ID:INC0310563
INVESTIGATING
2 days ago - at 06/16/2026 05:01PM
Please be advised that we are investigating an issue with the PIX services, integrated via Bradesco bank for SafetyPay, Brazil market.
We apologize for the impact this might have on your business.
Further updates will follow.
Reference ID: INC0310563
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