Outage in Paysafe
Merchant Portal Degradation - PagoEfectivo
Resolved MinorIncident Report
Summary AI Generated
**Paysafe – PagoEfectivo Merchant Portal Degradation** The PagoEfectivo merchant portal experienced a display issue where merchant fund balances were not showing correctly, lasting approximately 41.7 hours. Actual funding operations were unaffected throughout, with merchants continuing to receive their funds normally. The incident was fully resolved on June 18, 2026.
Please be advised that we are currently experiencing an issue where merchant funds are not displaying correctly on the merchant portal.
Please note that funding operations continue to process successfully, and merchants are receiving their funds without interruption.
We are actively working on a fix and will provide updates as progress is made.
MIM Paysafe
Reference ID: INC0310395
Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 06/18/2026 08:24PM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0310395
IDENTIFIED
2 days ago - at 06/17/2026 08:57AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 06/17/2026 02:42AM
Please be advised that we are currently experiencing an issue where merchant funds are not displaying correctly on the merchant portal.
Please note that funding operations continue to process successfully, and merchants are receiving their funds without interruption.
We are actively working on a fix and will provide updates as progress is made.
MIM Paysafe
Reference ID: INC0310395
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