Outage in Paysafe

Service Disruption - Multibanco

Resolved Minor

August 04, 2026 - Started 3 days ago - Lasted about 15 hours
Official incident page

Incident Report

Summary AI Generated

Paysafe experienced a 15-hour payment processing degradation with Multibanco (SIBS), caused by an issue with the external payment processor. The disruption impacted payment processing capabilities for affected merchants. The incident was fully resolved on August 5, 2026, with all impacted services restored.

Dear All, please be advised that we are experiencing payment processing degradation with SIBS again. The issue appears to be externally caused by our payment processor. Our teams are collaborating with the partner for further details. Further updates will be shared accordingly, once available. Reference ID:INC0316339

Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 08/05/2026 05:09AM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe

Reference ID: INC0316339

INVESTIGATING 3 days ago - at 08/04/2026 02:09PM

Dear All,

please be advised that we are experiencing payment processing degradation with SIBS again. The issue appears to be externally caused by our payment processor. Our teams are collaborating with the partner for further details.

Further updates will be shared accordingly, once available.

Reference ID:INC0316339

Latest Paysafe outages

Service Disruption - QR Code Partner - about 3 hours ago

Service Disruption - RTP through AptPay - about 3 hours ago

Service Disruption - QR Code Partner - 1 day ago

Service Disruption - QR Code Partner - 2 days ago

Service Disruption - MTEST - 2 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook