Outage in Paysafe
Service Disruption - PIX
Resolved MinorIncident Report
Summary AI Generated
Paysafe experienced a 7-hour service disruption affecting PIX payment services, caused by an issue on the PIX partner side. PIX investigated and implemented a fix, which was monitored before being confirmed resolved. All impacted services were fully restored by the end of the incident.
Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0318374
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/22/2026 02:19PM
The incident has been resolved successfully and the impacted services are restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PIX was remediating the situation.
MIM Paysafe
Reference ID:INC0318374
MONITORING
5 days ago - at 08/22/2026 11:24AM
Our provider PIX implemented a solution, and we are monitoring the impacted services.
MIM Paysafe
Reference ID:INC0318374
INVESTIGATING
6 days ago - at 08/22/2026 07:24AM
Our partner PIX is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0318374
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