Outage in Paysafe

Service Disruption -Banco del Pichincha via SafetyPay

Resolved Minor

October 01, 2026 - Started 6 days ago - Lasted about 5 hours
Official incident page

Incident Report

Please be advised we experienced a degradation with Banco del Pichincha services between 16:10 UTC and 17:45 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated. MIM Paysafe Reference ID:INC0323748

Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 10/01/2026 06:18PM

Please be advised we experienced a degradation with Banco del Pichincha services between 16:10 UTC and 17:45 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0323748

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