Outage in Paystack

Intermittent service failures

Resolved Major
April 25, 2023 - Started over 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an incident impacting multiple services including the dashboard and transaction processing. A team is urgently responding to this incident. We will update this as soon as more information is available.
Components affected
Paystack API Paystack Dashboard Paystack Pay with Transfer transactions
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/25/2023 02:24PM

This incident has been resolved.

MONITORING over 2 years ago - at 04/25/2023 12:53PM

The patch has been deployed and we can see requests processing successfully. We will continue to monitor the impacted services until the system has completely stabilized.

IDENTIFIED over 2 years ago - at 04/25/2023 12:37PM

The team has identified the cause of this issue. We are working on a patch to restore service immediately.

INVESTIGATING over 2 years ago - at 04/25/2023 12:03PM

We continue to investigate this issue with highest urgency. We apologize for the disruption.

INVESTIGATING over 2 years ago - at 04/25/2023 11:22AM

We are currently investigating an incident impacting multiple services including the dashboard and transaction processing. A team is urgently responding to this incident. We will update this as soon as more information is available.

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