Outage in Paystack

Issue with subaccount creation via API

Resolved Minor
May 06, 2024 - Started 8 months ago - Lasted 15 days
Official incident page

Need to monitor Paystack outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Paystack, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue preventing subaccounts from being created via the API. Users attempting to create a subaccount will receive an error. However, subaccounts can be created via the Paystack Dashboard in the meantime. Our engineering team is looking into this and we would provide an update as we get one.
Components affected
Paystack API
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/21/2024 02:23PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 05/06/2024 03:54PM

We are currently investigating an issue preventing subaccounts from being created via the API. Users attempting to create a subaccount will receive an error. However, subaccounts can be created via the Paystack Dashboard in the meantime.

Our engineering team is looking into this and we would provide an update as we get one.

Latest Paystack outages

Nigeria: Delay in processing bank transfers - about 6 hours ago
South Africa: Degraded 3DS performance for Capitec-issued cards - 3 days ago
South Africa: Degraded 3DS performance - 8 days ago
Nigeria: Downtime on Paystack Titan Transactions - 12 days ago
South Africa: Increased rate of 3DS failures - 14 days ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3279 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required