Outage in Paystack

Users are unable to login into their dashboard

Resolved Major
March 12, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

Our team has isolated the root cause and are actively implementing a fix. Users are currently unable to access their dashboard, and existing sessions may get invalidated. We apologize for the inconvenience and appreciate your patience as we work to restore service.
Components affected
Paystack Dashboard

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/12/2025 09:23PM

The incident has been resolved. Thank you for your patience.

MONITORING 10 months ago - at 03/12/2025 08:46PM

We have rolled out a fix and are monitoring the results

IDENTIFIED 10 months ago - at 03/12/2025 08:15PM

The team is still in the process of implementing and rolling out a fix for the issue.

We again apologize for the inconvenience and appreciate your patience as we work to restore service.

IDENTIFIED 10 months ago - at 03/12/2025 06:37PM

Our team has isolated the root cause and are actively implementing a fix. Users are currently unable to access their dashboard, and existing sessions may get invalidated.

We apologize for the inconvenience and appreciate your patience as we work to restore service.

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