Outage in Paystack

Ghana: Telecel Debit Downtime

Resolved Major

April 24, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

Our partner, Telecel, is currently having a downtime on their platform. This is affecting mobile money transactions. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

Latest Updates ( sorted recent to last )

RESOLVED about 23 hours ago - at 04/24/2025 11:42AM

This incident has been resolved.

INVESTIGATING 1 day ago - at 04/24/2025 10:51AM

Our partner, Telecel, is currently having a downtime on their platform. This is affecting mobile money transactions. As a result, most Telecel transactions are failing.

We're currently liaising with them to fix the issues and restore the service.

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