Outage in Paystack

Nigeria: Delay in Direct Debit Account Linking

Resolved Minor
May 16, 2025 - Started 6 days ago - Lasted 4 days
Official incident page

Need to monitor Paystack outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Paystack, and never miss an outage again.
Start Free Trial

Outage Details

We're currently experiencing delays with the Direct Debit account linking service due to an issue with one of our partners. What this means: Customers may be unable to link new bank accounts at this time, or may notice delays during the linking process. Previously linked accounts remain unaffected and can still be charged as usual. We're actively working with our partner to resolve this and will share updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/20/2025 01:42PM

This incident has been resolved.

INVESTIGATING 6 days ago - at 05/16/2025 10:31AM

We're currently experiencing delays with the Direct Debit account linking service due to an issue with one of our partners.

What this means:
Customers may be unable to link new bank accounts at this time, or may notice delays during the linking process.
Previously linked accounts remain unaffected and can still be charged as usual.

We're actively working with our partner to resolve this and will share updates as soon as we have more information.

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4200 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook