Outage in Paystack

Nigeria: Direct Debit Downtime

Resolved Minor
May 26, 2025 - Started 10 days ago - Lasted 8 days
Official incident page

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Outage Details

We are currently experiencing a downtime on the Direct Debit channel. As a result, you may encounter errors when attempting to debit an account. What does this mean for you? - Attempts to charge bank accounts via Direct Debit may fail. Next Steps: We're actively monitoring the situation and will provide updates as we receive more information from our partners.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/03/2025 07:13AM

This incident has been resolved.

MONITORING 10 days ago - at 05/26/2025 07:40PM

We are seeing improvements and are currently monitoring for consistency.

INVESTIGATING 10 days ago - at 05/26/2025 06:25PM

We are currently experiencing a downtime on the Direct Debit channel. As a result, you may encounter errors when attempting to debit an account.

What does this mean for you?
- Attempts to charge bank accounts via Direct Debit may fail.

Next Steps:
We're actively monitoring the situation and will provide updates as we receive more information from our partners.

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