Outage in Paystack

Issues exporting data from the Dashboard

Resolved Minor
July 29, 2025 - Started 3 days ago - Lasted 2 days
Official incident page

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Outage Details

You might experience issues in retrieving your most recent data (data from the last 96hrs). Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon.
Components affected
Paystack Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 19 hours ago - at 07/31/2025 07:43AM

As of July 30, 2025 2200H UTC, this should be resolved and all our systems are up-to-date and working as expected. Thank you so much for your patience and apologies for the inconvenience.

IDENTIFIED 1 day ago - at 07/30/2025 03:16PM

Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag is under 20h now. We expect the issue to be resolved by tomorrow morning.

IDENTIFIED 2 days ago - at 07/29/2025 06:55PM

Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag has reduced to 48hrs now. We will share more updates on the ETA soon.

IDENTIFIED 3 days ago - at 07/29/2025 04:34AM

You might experience issues in retrieving your most recent data (data from the last 96hrs). Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon.

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