Outage in Paystack

[Nigeria] Delays in Receiving Funds into Wema Dedicated Virtual Accounts (DVA)

Resolved Minor
September 28, 2025 - Started about 2 months ago - Lasted about 24 hours
Official incident page

Incident Report

We are experiencing a delay with receiving funds into Wema Dedicated Accounts as a result of a downtime with the bank. This means that funds transferred into these accounts might take a longer time than usual to reflect. Paystack-Titan and other Dedicated Account providers remain unaffected, and you can continue to receive funds into accounts issued by them. We are in communication with Wema bank and will share an update when the issue is resolved. We apologize for any inconvenience this might cause.
Components affected
Paystack Virtual Account Numbers

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/29/2025 07:52AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/28/2025 05:28PM

The issue has now been resolved, and there should no longer be delays in receiving funds into Wema Dedicated Accounts.

However, there is still a backlog of incoming funds that the bank is working through. These will all be processed over the next few hours and we apologize for the continued inconvenience.

INVESTIGATING about 2 months ago - at 09/28/2025 08:25AM

We are experiencing a delay with receiving funds into Wema Dedicated Accounts as a result of a downtime with the bank.

This means that funds transferred into these accounts might take a longer time than usual to reflect.

Paystack-Titan and other Dedicated Account providers remain unaffected, and you can continue to receive funds into accounts issued by them.

We are in communication with Wema bank and will share an update when the issue is resolved. We apologize for any inconvenience this might cause.

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