Outage in Paystack
Kenya: MPESA System Downtime
Resolved Major
March 01, 2026 - Started 2 days ago
- Lasted about 1 hour
Incident Report
Our partner, MPESA, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most MPESA STK PUSH transactions are failing. However, transactions via Paybill are successful. Please advise customers to make payments via MPESA paybill or other payment channels like Pesalink , Card or Airtel Money. We're currently liaising with them to fix the issues and restore the service.
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Latest Updates ( sorted recent to last )
INVESTIGATING
2 days ago - at 03/01/2026 09:14AM
Our partner, MPESA, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most MPESA STK PUSH transactions are failing. However, transactions via Paybill are successful. Please advise customers to make payments via MPESA paybill or other payment channels like Pesalink , Card or Airtel Money. We're currently liaising with them to fix the issues and restore the service.
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