Outage in Paystack
Ghana: Telecel System Downtime
Resolved Minor
April 15, 2026 - Started 1 day ago
- Lasted about 3 hours
Incident Report
Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.
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Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 04/15/2026 12:41PM
Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.
MONITORING
1 day ago - at 04/15/2026 12:42PM
We implemented a fix and are currently monitoring the result.
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