Outage in Paystack
Nigeria: Direct Debit Downtime
Resolved Major
July 14, 2026 - Started 4 days ago
- Lasted about 4 hours
Incident Report
We are currently experiencing increased failures on the Direct Debit channel as a result of a downtime with our processing partner**What does this mean for you?*** Attempts to charge already linked accounts may fail.* Attempts to link new bank accounts may also fail.We are in active communication with the service provider and will share updates as soon as more information becomes available.We apologize for any inconvenience this might cause.
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Latest Updates ( sorted recent to last )
IDENTIFIED
4 days ago - at 07/14/2026 11:53AM
We are currently experiencing increased failures on the Direct Debit channel as a result of a downtime with our processing partner**What does this mean for you?*** Attempts to charge already linked accounts may fail.* Attempts to link new bank accounts may also fail.We are in active communication with the service provider and will share updates as soon as more information becomes available.We apologize for any inconvenience this might cause.
MONITORING
4 days ago - at 07/14/2026 03:31PM
A fix has been implemented and performance has improved. We are monitoring closely.
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