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Outage in Paystack

South Africa: Increased failure rate for Capitec Pay

Resolved Minor
August 27, 2026 - Started about 5 hours ago - Lasted about 3 hours

Incident Report

Capitec Pay has been stable again since 7:10 SAST. We will continue to monitor.

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 08/28/2026 05:40AM

Capitec Pay has been stable again since 7:10 SAST. We will continue to monitor.

INVESTIGATING about 5 hours ago - at 08/28/2026 03:18AM

We are seeing an increase rate of failure for Capitec Pay requests. The issue has been escalated to Capitec.

RESOLVED about 5 hours ago - at 08/28/2026 04:02AM

Capitec Pay transactions are processing normally again.

INVESTIGATING about 4 hours ago - at 08/28/2026 04:33AM

Capitec performance has degraded again.

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