Outage in PayU Europe
PayU system failure
Resolved MajorIncident Report
today, on 02.01.2026 from 2:00 PM CET we are facing a major technical problem.
Please expect the following:
customers are not able to use payment methods (provided by PayU Europe),
customers are not able to check their payment status on the PayU page,
you are not able to log in to the PayU Management Panel.
We have immediately started working on resolving the issue
We apologize for the inconvenience.
Components affected
PayU Europe Platform availabilityTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/02/2026 03:06PM
This incident has been resolved.
MONITORING
3 months ago - at 02/02/2026 02:30PM
We would like to inform you that we have implemented a series of changes designed to stabilize the current situation. Our team is actively monitoring the effects of these updates to ensure continued performance. We will provide further information as the situation evolves.
IDENTIFIED
3 months ago - at 02/02/2026 01:59PM
Our team is continuing to work on mitigating the ongoing DDoS attack. We are currently observing an improvement in system stability.
IDENTIFIED
3 months ago - at 02/02/2026 01:34PM
We are currently experiencing a DDoS attack affecting our infrastructure. Our engineering team is actively implementing mitigation measures to restore full service. We apologize for any connectivity issues you may be experiencing.
INVESTIGATING
3 months ago - at 02/02/2026 01:13PM
today, on 02.01.2026 from 2:00 PM CET we are facing a major technical problem.
Please expect the following:
customers are not able to use payment methods (provided by PayU Europe),
customers are not able to check their payment status on the PayU page,
you are not able to log in to the PayU Management Panel.
We have immediately started working on resolving the issue
We apologize for the inconvenience.
Latest PayU Europe outages
Komerční banka transactions are not being authorised - about 11 hours ago
Merchant Panel Login Disruption - 17 days ago
System degradation - 17 days ago
PayU system performance degradation - about 2 months ago
Payment Services performance degraded - about 2 months ago
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