Outage in PayU Europe

PayU system failure

Resolved Major

February 02, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

today, on 02.01.2026 from 2:00 PM CET we are facing a major technical problem. Please expect the following: customers are not able to use payment methods (provided by PayU Europe), customers are not able to check their payment status on the PayU page, you are not able to log in to the PayU Management Panel. We have immediately started working on resolving the issue We apologize for the inconvenience.

Components affected

PayU Europe Platform availability

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 02/02/2026 03:06PM

This incident has been resolved.

MONITORING 13 days ago - at 02/02/2026 02:30PM

We would like to inform you that we have implemented a series of changes designed to stabilize the current situation. Our team is actively monitoring the effects of these updates to ensure continued performance. We will provide further information as the situation evolves.

IDENTIFIED 13 days ago - at 02/02/2026 01:59PM

Our team is continuing to work on mitigating the ongoing DDoS attack. We are currently observing an improvement in system stability.

IDENTIFIED 13 days ago - at 02/02/2026 01:34PM

We are currently experiencing a DDoS attack affecting our infrastructure. Our engineering team is actively implementing mitigation measures to restore full service. We apologize for any connectivity issues you may be experiencing.

INVESTIGATING 13 days ago - at 02/02/2026 01:13PM

today, on 02.01.2026 from 2:00 PM CET we are facing a major technical problem.
Please expect the following:

customers are not able to use payment methods (provided by PayU Europe),

customers are not able to check their payment status on the PayU page,

you are not able to log in to the PayU Management Panel.

We have immediately started working on resolving the issue

We apologize for the inconvenience.

Latest PayU Europe outages

Payment Services performance degraded - 17 days ago

Scheduled technical break of bank Ceska Sporitelna - about 1 month ago

delayed Delivery of Notifications - 2 months ago

Degradation at BLIK - 2 months ago

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