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Outage in PayU Europe

Payment Services performance degraded

Resolved Minor
February 28, 2026 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We were experiencing an unexpected system performance degradation impacting our payment services since 7:54 PM. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause.
Components affected
PayU Europe Platform availability PayU Europe Merchant Panel

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/28/2026 09:02PM

This incident has been resolved.

MONITORING about 2 months ago - at 02/28/2026 08:20PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 02/28/2026 08:06PM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 02/28/2026 08:06PM

The transactional processing is restored now. Merchant panel is disable for safety reason at the moment. We will enable it once the attack is over.

INVESTIGATING about 2 months ago - at 02/28/2026 07:56PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/28/2026 07:42PM

We are experiencing DDOS attack ant the moment. We are working to limit the impact.

INVESTIGATING about 2 months ago - at 02/28/2026 07:28PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/28/2026 07:25PM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 02/28/2026 07:21PM

We were experiencing an unexpected system performance degradation impacting our payment services since 7:54 PM. This might result in delayed or failed payment transactions for some users. Our engineering teams are actively investigating the root cause.

Latest PayU Europe outages

Komerční banka transactions are not being authorised - about 9 hours ago
Merchant Panel Login Disruption - 17 days ago
System degradation - 17 days ago
PayU system performance degradation - about 2 months ago
PayU system failure - about 2 months ago

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