Degradation with Payment PSE and PSE_AVANZA COLOMBIA

Dear Customer,



Since the 13:18 GMT - 5 the problem has been solved,PSE AND PSE_AVANZA in COLOMBIA for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.

Dear Customer



Since 09:57 GMT - 5 we are having problems with PSE AND PSE AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like PENDING_TRANSACTION_CONFIRMATION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.