Outage in PCI Proxy

Incident on PCI Proxy Platform

Resolved Minor

October 22, 2025 - Started 4 months ago - Lasted 20 minutes
Official incident page

Incident Report

We have encountered technical problems on the PCI Proxy Processing Platform. The technical team is working hard to resolve the problem within the shortest time possible. We will inform you as soon as the problem is resolved. We apologize sincerely about this incident. If you have any questions regarding this issue please contact us at support@pci-proxy.com. Best regards PCI Proxy PCI Proxy - powered by Datatrans Ltd Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland +41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/22/2025 06:21PM

Dear valued customer,

We experienced an outage of the PCI Proxy Platform. This has since recovered.

Start time: 22nd October 2025, 19:55 am CEST
End time: 22nd October 2025, 20:05 CEST

Our teams are aware of the incident and working to get more information.

We sincerely apologize for the inconvenience caused.

Best regards

PCI Proxy

INVESTIGATING 4 months ago - at 10/22/2025 06:03PM

We have encountered technical problems on the PCI Proxy Processing Platform. The technical team is working hard to resolve the problem within the shortest time possible.

We will inform you as soon as the problem is resolved.

We apologize sincerely about this incident.

If you have any questions regarding this issue please contact us at support@pci-proxy.com.

Best regards

PCI Proxy

PCI Proxy - powered by Datatrans Ltd
Kreuzbühlstrasse 26, 8008 Zurich, CH-Switzerland
+41 44 256 81 91 | www.pci-proxy.com | www.datatrans.ch | contact@pci-proxy.com

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