Outage in PDQ

Verification emails not being received for anyone with Outlook

Resolved Minor

January 23, 2026 - Started 3 months ago - Lasted 10 days
Official incident page

Incident Report

We are having lingering issues related to yesterday's M365 outage. Some verification emails are still not being delivered for those using Outlook/Exchange/M365.

Components affected

PDQ Auth

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/02/2026 03:40PM

Our email provider is reporting that the incident is fully resolved.

MONITORING 3 months ago - at 01/28/2026 04:10PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 01/23/2026 04:06PM

We are having lingering issues related to yesterday's M365 outage. Some verification emails are still not being delivered for those using Outlook/Exchange/M365.

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