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Outage in PDQ

Login failure - Desktop and Web consoles

Resolved Major
February 11, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

We are investigating an issue preventing users from logging in to the desktop and web consoles for Smart Deploy.
Components affected
PDQ SmartDeploy

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/12/2026 03:08PM

Authentication remains stable and we're confident in resolving the issue at this time.

MONITORING 1 day ago - at 02/12/2026 12:58AM

We are seeing a dramatic increase in the login and system health for Smart Deploy. We are monitoring to ensure we remain stable through the evening.

IDENTIFIED 2 days ago - at 02/12/2026 12:03AM

We are pushing out changes to address some new issues causing the problem to persist with our earlier update. A new build for our servers should be deployed soon.

IDENTIFIED 2 days ago - at 02/11/2026 10:46PM

We believe we have identified a potential cause for the authentication issue and are beginning to roll out the implementation to address this.

INVESTIGATING 2 days ago - at 02/11/2026 08:49PM

We are continuing to investigate issues into the authentication rate-limiting we are experiencing from Azure

INVESTIGATING 2 days ago - at 02/11/2026 07:05PM

We are continuing to investigate the issue.

INVESTIGATING 2 days ago - at 02/11/2026 02:51PM

Users are beginning to be able to access the desktop app, web portal still appears affected.

INVESTIGATING 2 days ago - at 02/11/2026 02:37PM

We are investigating an issue preventing users from logging in to the desktop and web consoles for Smart Deploy.

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