Outage in PDQ
Connect incident - Connect is currently experiencing long delays processing device scans
Resolved MajorIncident Report
Summary AI Generated
PDQ Connect experienced a major incident where device scans were processing with significant delays for 2.5 hours. The engineering team identified and implemented a fix to resolve the processing delays. The incident was fully resolved with device scans returning to normal operation.
Connect is currently experiencing long delays in processing device scans. We're working to diagnose and fix the issue. Thank you for your patience.
Components affected
PDQ Device ScansTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/11/2026 12:20AM
This incident is resolved scans are working as expected now.
MONITORING
3 days ago - at 06/10/2026 11:13PM
A fix has been implemented we are monitoring logs to ensure it is fixed.
IDENTIFIED
3 days ago - at 06/10/2026 10:20PM
We have identified the issue and we are working to address the problem.
INVESTIGATING
4 days ago - at 06/10/2026 09:50PM
Connect is currently experiencing long delays in processing device scans. We're working to diagnose and fix the issue. Thank you for your patience.
Latest PDQ outages
Connect Incident - Delayed processing of device scans, deployments and device group membership - 2 days ago
Connect unavailable - 11 days ago
Connect Incident - Delayed device group membership updates and automations - about 1 month ago
Connect Incident - Delayed device group membership updates and automations - about 1 month ago
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