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Outage in PDQ

Connect Remote desktop new users are having issues

Resolved Minor
September 28, 2026 - Started 15 days ago - Lasted about 24 hours
Official incident page

Incident Report

Summary AI Generated

PDQ Connect experienced an issue with Remote Desktop functionality that prevented new users from connecting. The root cause was identified and a fix was implemented over the course of approximately 24 hours. The incident was fully resolved on September 29, 2026.

The issue has been identified and a fix is being implemented.
Components affected
PDQ Remote Desktop

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 09/29/2026 01:59PM

This incident has been resolved.

IDENTIFIED 15 days ago - at 09/28/2026 02:05PM

The issue has been identified and a fix is being implemented.

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