Outage in Peach Payments

Intermittent Transaction Failure - M-Pesa

Resolved Minor
June 25, 2024 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

Peach Payments team has been alerted on transactions failing for M-PESA. The engineers are working with the provider in order to investigate on the failures. Updates will be provided accordingly. Please reach out to support@peachpayments.com with any questions or concerns.
Components affected
Peach Payments Checkout Peach Payments MPESA
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/26/2024 05:44PM

Following the latest intervention from the Peach team together with the MPESA provider team, this issue is now resolved.

Please reach out to support@peachpayments.com with any questions or concerns.

IDENTIFIED over 1 year ago - at 06/26/2024 05:15AM

The issue is still persisting due to the bad internet connectivity. The team is still working to resolve same.

INVESTIGATING over 1 year ago - at 06/25/2024 06:59PM

We are continuing to investigate the issue with our providers - As at now, it seems that the intermittent disconnection is due to network failure on the partner's side.

INVESTIGATING over 1 year ago - at 06/25/2024 05:08PM

Peach Payments team has been alerted on transactions failing for M-PESA. The engineers are working with the provider in order to investigate on the failures. Updates will be provided accordingly.

Please reach out to support@peachpayments.com with any questions or concerns.

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